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Many businesses use services called "Mystery Shopping" to not only measure the effectiveness of store policy and the customer experience but to also ensure loss prevention and asset protection. Through our Sister Company, Security Resources Inc., we go further by providing Integrity Shopping Services which involves a "money transaction" performed by a licensed private investigator.
Almost all states require that either the companies or persons performing a "money transaction" investigation must be licensed as Private Investigators. If the company or person doing the investigation is not properly licensed and the result of the investigation is prosecution or litigation, the evidence found will be thrown out. |
Why do Integrity Shopping?
- Retailers use it to check the honesty of their employees.
- Franchisors use our Royalty Assurance services to make certain that their Franchisees report all of their sales so they can collect their proper royalties and advertising fees.
- Marketing and Sales divisions use it for sales contests and to test current promotions.
- Operations departments use it to test if their policies and procedures are being followed.
The Security Resources Approach
- A customized Integrity Shopping program designed for your Company
- Statistical information available by store, region, manager, etc.
- Reports emailed daily or weekly
- On-line access to reports
- Expert witness and case testimony provided
- Complete professional management with a history of proven results
According to the Association of Certified Fraud Examiners, more than 6% of all revenue is lost to fraud and abuse—that amounts to more than $4,500 per employee.
Our shopping services are custom designed to meet your needs, including:
- retail loss prevention measures
- cash handling
- store appearance
- employee courtesy
- sales contests
- emergency procedures
- merchandise returns
- special events
- quality control
- employee honesty
- employee knowledge
- potential safety problems
- franchisee compliance